Bug ID 446465: Changing Access profile so that VS now points to a difefrent View Connection Server, while the user is logged into View client causes vdi crash

Last Modified: Oct 01, 2018

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.4.0, 11.4.1

Fixed In:
11.4.1 HF6, 11.4.0 HF6

Opened: Jan 28, 2014
Severity: 2-Critical

Symptoms

While the View standalone client is still logged in, if the remote access session is deleted and the access profile changed so that the VS is now pointing to a different View Connection Server, any action by the client causes vdi crash.

Impact

vdi crashes and connection is lost.

Conditions

1. View standalone client is connected to a View Connection Server through APM. 2. While the client is still connected, all active APM sessions on big-ip are deleted and the access profile on the virtual server is changed so that now it is pointing to a different View Connection Server. 3. An action on the client (for example, clicking at log out button)

Workaround

None

Fix Information

Fixed issue that caused vdi crash when View standalone client communicates with a VS pointing to a different View Connection Server.

Behavior Change