Bug ID 447051: Unable to import a policy containing a customization image file

Last Modified: Dec 20, 2018

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.4.1, 12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4

Opened: Feb 03, 2014
Severity: 3-Major

Symptoms

Access Policy import fails if the policy has at least one customization image file associated with it.

Impact

Users are unable to import the exported policy.

Conditions

Policy contains at least one customization image file.

Workaround

Use the following steps to work around the issue: 1. cd /shared/tmp/impor. 2. Open the import-abcd-abcd.conf file. 3. Delete the duplicate occurrence of config entry for the file corresponding to the error, such as the following: ' apm policy image-file /Common/swapnil-img_0_HQ_1.jpg { local-path /shared/tmp/import/imp-140131-213953-995/res/5_Common_img_0_HQ.jpg }'. 4. Run the command: tmsh load sys conf merge file <filename.conf>.

Fix Information

None

Behavior Change