Bug ID 447319: Requests Export: Japanese characters (SHIFT-JIS) unreadable in PDF

Last Modified: Oct 01, 2018

Bug Tracker

Affected Product:  See more info
BIG-IP ASM(all modules)

Known Affected Versions:
11.2.1, 11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3, 11.6.3.1

Fixed In:
12.0.0, 11.6.3.2, 11.5.2, 11.4.1 HF6, 11.2.1 HF11

Opened: Feb 05, 2014
Severity: 4-Minor
Related AskF5 Article:
K57527347

Symptoms

Japanese characters (SHIFT-JIS) unreadable in PDF.

Impact

PDF not readable when exporting requests

Conditions

This occurs when you try to export requests containing Japanese characters. This also occurs with some other Asian languages

Workaround

None.

Fix Information

Because the BIG-IP system's PDF-generating mechanism does not support all character encodings, you now have the option of exporting Requests and Event Correlation as an HTML file, or as a PDF file.

Behavior Change