Last Modified: Sep 13, 2023
Affected Product(s):
BIG-IP LTM
Known Affected Versions:
11.5.0, 11.5.1, 11.5.2, 11.5.3, 11.5.4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2
Opened: Feb 05, 2014 Severity: 4-Minor
There is a message 'Unable to check for updates' that results from the update-check feature being enabled (which it is by default) when there is no path available to the update server, callhome.f5.com.
LCD might display the message: Unable to check for updates. The auto-check operation occurs once a week by default. If there are more than three failures in a row, the system no longer reports the error message.
This occurs on devices that cannot access the update server, callhome.f5.com.
Make sure the system can access the update server, callhome.f5.com. If you know the system will not be able to access the update server (for example, because it has no connection to the Internet), disable update check. To do so: -- In the GUI, on the System :: Software Management :: Update Check page, set 'Automatic Update Check' to 'Disabled, and press 'Apply Settings'. -- Using TMSH, run the following command: tmsh modify sys software update auto-check disabled.
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