Last Modified: Aug 19, 2026
Affected Product(s):
BIG-IP ASM
Known Affected Versions:
11.6.0, 11.5.1
Opened: Feb 25, 2014 Severity: 3-Major Related Article:
K21100172
iControl request for iControl:ASM/Policy::get_list() fail EM connections fail to ASM devices
Discovery and refreshing devices fails, and EM cannot manage devices with ASM.
iControl fails to call to the ASM portion of iControl, and produces an error message. <faultstring xsi:type="xsd:string">Exception caught in ASM::urn:iControl:ASM/Policy::get_list() Exception: Common::OperationFailed primary_error_code : 0 (0x00000000) secondary_error_code : 0 error_string : Unset policy</faultstring>
This issue has no workaround.
None