Bug ID 450654: After loading UCS or configuration file with syntax error, 'reset cm trust domain-all' returns an error

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP LTM(all modules)

Known Affected Versions:
11.0.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.5.1 HF1, 11.6.1 HF1, 11.5.1 HF2, 11.6.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.1 HF10, 11.5.1 HF11, 11.5.2 HF1, 11.6.2 HF1, 11.5.3 HF1, 11.5.3 HF2, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.1.0, 11.2.0, 11.2.1, 11.3.0, 11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.2, 11.5.3, 11.5.4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.1.0 HF1, 12.1.0 HF2, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2

Fixed In:
12.0.0

Opened: Feb 27, 2014

Severity: 3-Major

Symptoms

After loading UCS or configuration file with syntax error, the TMSH command 'reset cm trust domain-all' fails with the following error: Unexpected Error: MCP must be in the running phase to reset the trust domain. Examine the output of `tmsh show sys mcp-state` for failures.

Impact

Cannot reestablish trust after error. Resetting the BIG-IP system to factory default is hampered.

Conditions

This occurs in the following cases: #1: Loading a UCS file that contains a configuration error. This can occur in rare circumstances, such as mismatch of failover unicast and management IP. #2: Installing a license, and the configuration on disk contains the the mismatched IP address error, or another error condition..

Workaround

If the issue occurs while installing a UCS file, you can restore the prior configuration with the TMSH command 'load sys ucs cs_backup'. You can then proceed to perform TMSH 'load sys config default'. Alternatively, run the following command sequence to return to factory defaults: rm /config/bigip*.conf cp /defaults/defaults.scf /config/bigip_base.conf tmsh load sys config

Fix Information

After loading UCS or configuration file with syntax error, the TMSH command 'reset cm trust domain-all' now successfully completes without the validation error.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips