Last Modified: Aug 19, 2026
Affected Product(s):
BIG-IP APM
Known Affected Versions:
11.5.1, 11.5.1 hf1, 11.5.1 hf2, 11.5.1 hf3, 11.5.1 hf4, 11.5.1 hf5, 11.5.1 hf6, 11.5.1 hf7, 11.5.1 hf8, 11.5.1 hf9, 11.5.1 hf10, 11.5.1 hf11, 11.5.2, 11.5.2 hf1, 11.6.0, 11.6.0 hf1, 11.6.0 hf2, 11.6.0 hf3, 11.6.0 hf4, 11.6.0 hf5, 11.6.0 hf6, 11.6.0 hf7, 11.6.0 hf8, 11.6.1, 11.6.1 hf1, 11.6.1 hf2, 11.6.2, 11.6.2 hf1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3
Fixed In:
12.0.0, 11.5.3
Opened: Mar 12, 2014 Severity: 3-Major Related Article:
K16609
RADIUS Authentication fails when the logon name contains non-ASCII characters. The problem is caused due to failure in conversion from UTF-8 to Windows-1252.
Users are not able to log in.
RADIUS authentication is configured and username/password contain non-ASCII characters.
There is no workaround for this issue.
Now it is possible to configure charset decoding behavior. You can decode usernames and passwords into CP-1252 (original behavior) or use UTF-8 charset (in this case, RADIUS Auth sends the username and password unmodified).