Bug ID 452625: Edge Client unable to automatically retrieve the RSA SecurID software token.

Last Modified: Oct 06, 2020

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5

Fixed In:
11.6.0, 11.5.1 HF6, 11.4.1 HF9, 11.4.0 HF8

Opened: Mar 17, 2014
Severity: 3-Major


Before this fix users with RSA SecurID software token had to manually copy-paste software token from RSA SecurID application into the logon page in Edge client. Now logon page can be configured so that it automatically retrieves the software token (if the PIN is provided by the user) from "RSA SecurID software token with automation" application. This configuration of logon page on BIG-IP only works with edge clients, in browsers users will have to manually copy-paste the token as they did before this fix.


None, its an enhancement


Logon page, RSA SecurID Software token, Edge client



Fix Information

Edge client cannot automatically retrieve RSA SecurID software token if configured on Logon page

Behavior Change