Bug ID 452625: Edge Client unable to automatically retrieve the RSA SecurID software token.

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.6.2 HF1, 11.4.0, 11.4.1

Fixed In:
11.6.0, 11.5.1 HF6, 11.4.1 HF9, 11.4.0 HF8

Opened: Mar 17, 2014

Severity: 3-Major

Symptoms

Before this fix users with RSA SecurID software token had to manually copy-paste software token from RSA SecurID application into the logon page in Edge client. Now logon page can be configured so that it automatically retrieves the software token (if the PIN is provided by the user) from "RSA SecurID software token with automation" application. This configuration of logon page on BIG-IP only works with edge clients, in browsers users will have to manually copy-paste the token as they did before this fix.

Impact

None, its an enhancement

Conditions

Logon page, RSA SecurID Software token, Edge client

Workaround

None

Fix Information

Edge client cannot automatically retrieve RSA SecurID software token if configured on Logon page

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips