Last Modified: Jul 18, 2026
Affected Product(s):
BIG-IP SWG
Known Affected Versions:
11.5.1, 11.5.1 hf1, 11.5.1 hf2, 11.5.1 hf3, 11.5.1 hf4, 11.5.1 hf5, 11.5.1 hf6, 11.5.1 hf7, 11.5.1 hf8, 11.5.1 hf9, 11.5.1 hf10, 11.5.1 hf11, 11.5.2, 11.5.2 hf1, 11.5.3, 11.5.3 hf1, 11.5.3 hf2, 11.5.4, 11.5.4 hf1, 11.5.4 hf2, 11.5.4 hf3, 11.5.4 hf4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10
Fixed In:
11.6.0
Opened: Mar 27, 2014 Severity: 2-Critical Related Article:
K17431
No traffic can go through the box when the urldb plugin is inaccessible. A reset is sent back to the client when this happens.
SWG is not usable
Secure Web Gateway (SWG) is licensed and provisioned.
From the command line on the BIG-IP system, open the file /etc/bigstart/scripts/urldb and change the TMPLUGIN_SCHEDULER setting. Make the following change. #TMPLUGIN_SCHEDULER=`getdb tmplugin.scheduler` TMPLUGIN_SCHEDULER="hrsleep" Perform bistart restart urldb. This should bring the urldb plugin into a working state.
This release fixes a problem with initialization that sometimes blocked Secure Web Gateway traffic.