Bug ID 454369: When SWG is licensed, traffic not processed because the plugin is inaccessible.

Last Modified: Feb 13, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP SWG(all modules)

Known Affected Versions:
11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4

Fixed In:
11.6.0, 11.5.1 HF5

Opened: Mar 27, 2014
Severity: 2-Critical
Related AskF5 Article:
K17431

Symptoms

No traffic can go through the box when the urldb plugin is inaccessible. A reset is sent back to the client when this happens.

Impact

SWG is not usable

Conditions

Secure Web Gateway (SWG) is licensed and provisioned.

Workaround

From the command line on the BIG-IP system, open the file /etc/bigstart/scripts/urldb and change the TMPLUGIN_SCHEDULER setting. Make the following change. #TMPLUGIN_SCHEDULER=`getdb tmplugin.scheduler` TMPLUGIN_SCHEDULER="hrsleep" Perform bistart restart urldb. This should bring the urldb plugin into a working state.

Fix Information

This release fixes a problem with initialization that sometimes blocked Secure Web Gateway traffic.

Behavior Change