Last Modified: Oct 06, 2020
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Known Affected Versions:
11.4.1, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.10, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5
12.0.0, 11.6.0 HF6, 11.5.3 HF2, 11.4.1 HF10
Opened: Apr 02, 2014
Related AskF5 Article: K54105052
If you cannot reach the IP address of a device that you are adding to a device trust then the error message does not properly display in the GUI. For some errors the message is empty and for some errors the message contains unformatted xml data.
User cannot be sure what the problem with adding the device really is.
This problem occurs when adding a peer or subordinate to the device trust where the IP address cannot be reached.
Verify that the address is correct and that you are able to route to the device you are trying to add to the device trust.
During trust initiation when the peer is unreachable, the system now posts the error message is "This device is not found."