Last Modified: Sep 13, 2023
Affected Product(s):
BIG-IP ASM
Known Affected Versions:
11.4.0, 11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.1.0 HF1, 12.1.0 HF2, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2
Fixed In:
12.0.0
Opened: Apr 03, 2014 Severity: 3-Major
You encounter the following error message: ---------------------------------------------------------------------- Jan 17 04:06:38 slot2/cdc-dmz-ltm1 crit g_server_rpc_handler.pl[8104]: 01310027:2: ASM subsystem error (asm_config_server.pl,F5::Sigfile::Update::store_error_and_die): Signature file server cannot be reached (Can't get hostname IP address (Server [198.41.0.4] did not give answers at /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi/Net/DNS/Resolver/Recurse.pm line 86. unable to resolve hostname callhome.f5.com via any method )). Please download the Attack Signatures file and install manually. ----------------------------------------------------------------------
Applied Signature file failed.
This occurs when the secondary blade attempts to check if ASU is available, in order to update Suggested Action Item for ASU.
N/A
Do not check for signature update from non-primary blades