Bug ID 458167: Improve logging and error code checks for EAM / OAM component

Last Modified: Oct 01, 2018

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5

Fixed In:
11.6.0, 11.5.1 HF6, 11.4.1 HF9, 11.4.0 HF8

Opened: Apr 21, 2014
Severity: 3-Major

Symptoms

EAM had no detailed logs in some data path and during some errors. This caused difficulty to analyse cause behind some of unexpected errors.

Impact

There was no functional impact. Debugging was difficult due to less logs

Conditions

Logs were missing on unexpected error event in some cases and some of the details like error code were missing and only a general message "failure occurred when processing the work item" is logged which did not help much in troubleshooting

Workaround

No workaround. New logs helps debugging incase of an unexpected error.

Fix Information

Improve logging and error code checks for EAM / OAM component.

Behavior Change