Last Modified: Apr 28, 2025
Affected Product(s):
BIG-IP APM
Known Affected Versions:
11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5
Fixed In:
11.6.0, 11.5.1 HF6, 11.4.1 HF9, 11.4.0 HF8
Opened: Apr 21, 2014 Severity: 3-Major
EAM had no detailed logs in some data path and during some errors. This caused difficulty to analyse cause behind some of unexpected errors.
There was no functional impact. Debugging was difficult due to less logs
Logs were missing on unexpected error event in some cases and some of the details like error code were missing and only a general message "failure occurred when processing the work item" is logged which did not help much in troubleshooting
No workaround. New logs helps debugging incase of an unexpected error.
Improve logging and error code checks for EAM / OAM component.