Last Modified: Oct 06, 2020
See more info
Known Affected Versions:
11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4
11.6.0, 11.5.1 HF5, 11.4.1 HF6
Opened: May 05, 2014
Related AskF5 Article: K82413417
In rare cases user cannot login to APM.
User cannot enter login credentials again even after taking remediation steps.
Login page is customized and redirects user to an information page to perform some remediation and re-attempt login.
Users can now close logon window in "Locked Client" mode. The logon windows will be launched and the logon paged will be displayed where users can enter credentials again.