Last Modified: Aug 19, 2026
Affected Product(s):
BIG-IP ASM
Known Affected Versions:
11.6.0, 11.6.0 hf1, 11.6.0 hf2, 11.6.0 hf3, 11.6.0 hf4, 11.6.0 hf5, 11.6.0 hf6, 11.6.0 hf7, 11.6.0 hf8, 11.6.1, 11.6.1 hf1, 11.6.1 hf2, 11.6.2, 11.6.2 hf1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3
Opened: May 13, 2014 Severity: 2-Critical Related Article:
K16431
Virtual server resets connection.
The system posts an error similar to the following: err apd[4646]: 01490000:3: AccessPolicyD.cpp func: 'process_request()' line: 736 Msg: EXCEPTION AccessPolicyD.cpp line:653 function: process_request - error 4 reading/parsing response from socket.
Requests are dropped on a virtual server that meets all of the following criteria: -- APM Access Policy. -- DOS Profile with Application Enabled. -- SSL profile on serverside.
Either disable the DOS profile on the virtual server, or disable the SSL profile on the serverside.
None