Last Modified: Jul 13, 2024
Affected Product(s):
BIG-IP ASM
Known Affected Versions:
11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4
Fixed In:
11.6.0 HF5
Opened: May 13, 2014 Severity: 2-Critical Related Article:
K16431
Virtual server resets connection.
The system posts an error similar to the following: err apd[4646]: 01490000:3: AccessPolicyD.cpp func: 'process_request()' line: 736 Msg: EXCEPTION AccessPolicyD.cpp line:653 function: process_request - error 4 reading/parsing response from socket.
Requests are dropped on a virtual server that meets all of the following criteria: -- APM Access Policy. -- DOS Profile with Application Enabled. -- SSL profile on serverside.
Either disable the DOS profile on the virtual server, or disable the SSL profile on the serverside.
Virtual server with Portal Access, DOS profile, and SSL profile configuration no longer resets connections.