Bug ID 462351: Error when resetting stats

Last Modified: Apr 28, 2025

Affected Product(s):
BIG-IP LTM(all modules)

Known Affected Versions:
11.5.1, 11.5.1 HF1, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.1 HF10, 11.5.1 HF11

Fixed In:
11.6.0, 11.5.2

Opened: May 14, 2014

Severity: 3-Major

Related Article: K15764

Symptoms

Selecting policy and clicking Reset on Statistics :: Module Statistics : Local Traffic :: Policies page produces message 'An error has occurred while trying to process your request.'

Impact

Cannot reset stats for policies using the GUI.

Conditions

This occurs when resetting stats using the GUI.

Workaround

Use tmsh to reset stats.

Fix Information

Stats for policies can now be reset from the Statistics :: Module Statistics : Local Traffic :: Policies page without error.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips