Bug ID 466454: Failed connection to HTML5 View Desktop when VCS returns DNS name instead of IP address for desktop

Last Modified: Mar 12, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9

Fixed In:
12.0.0

Opened: Jun 10, 2014
Severity: 3-Major
Related AskF5 Article:
K16190

Symptoms

Failed connection to HTML5 View Desktop when VCS returns DNS name instead of IP address for desktop.

Impact

Can't connect to HTML5 View Desktop

Conditions

VCS returns DNS name instead of IP address for desktop

Workaround

To work around the problem, reconfigure View Desktop so that it returns an IP address.

Fix Information

Users can connect to HTML5 View Desktop when the View Connection Server returns the DNS name instead of the IP address for the desktop.

Behavior Change