Last Modified: Apr 28, 2025
Affected Product(s):
BIG-IP APM
Known Affected Versions:
11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.1 HF10, 11.5.1 HF11, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10
Fixed In:
12.0.0
Opened: Jun 10, 2014 Severity: 3-Major Related Article:
K16190
Failed connection to HTML5 View Desktop when VCS returns DNS name instead of IP address for desktop.
Can't connect to HTML5 View Desktop
VCS returns DNS name instead of IP address for desktop
To work around the problem, reconfigure View Desktop so that it returns an IP address.
Users can connect to HTML5 View Desktop when the View Connection Server returns the DNS name instead of the IP address for the desktop.