Bug ID 466454: Failed connection to HTML5 View Desktop when VCS returns DNS name instead of IP address for desktop

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.2, 11.5.3, 11.5.4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 12.1.0 HF1, 12.1.0 HF2, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2

Fixed In:
12.0.0

Opened: Jun 10, 2014

Severity: 3-Major

Related Article: K16190

Symptoms

Failed connection to HTML5 View Desktop when VCS returns DNS name instead of IP address for desktop.

Impact

Can't connect to HTML5 View Desktop

Conditions

VCS returns DNS name instead of IP address for desktop

Workaround

To work around the problem, reconfigure View Desktop so that it returns an IP address.

Fix Information

Users can connect to HTML5 View Desktop when the View Connection Server returns the DNS name instead of the IP address for the desktop.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips