Last Modified: May 29, 2024
Affected Product(s):
BIG-IP APM
Known Affected Versions:
11.5.0, 11.4.1, 11.4.0
Opened: Jun 10, 2014 Severity: 3-Major Related Article:
K16252
Sync might fail if sending a change to a customization template file.
The system posts a log message similar to the following: 01070711:3: Caught runtime exception , Failed to collect files (get_files_to_sync:() :snapshot path () req (12158) pmgr (12158) not valid msg (modify { customization_template_file { customization_template_file_customization_group_name 'object_name'.
This issue occurs when all of the following conditions are met: -- An administrator customized a BIG-IP APM system's customization template. -- You attempt to synchronize the configuration change to peer systems.
To work around the problem, use the 'Overwrite Configuration' option and restart the sync.
None