Bug ID 466527: Customization template file object cannot be synchronized

Last Modified: Oct 16, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.5.0, 11.4.1, 11.4.0

Opened: Jun 10, 2014

Severity: 3-Major

Related Article: K16252

Symptoms

Sync might fail if sending a change to a customization template file.

Impact

The system posts a log message similar to the following: 01070711:3: Caught runtime exception , Failed to collect files (get_files_to_sync:() :snapshot path () req (12158) pmgr (12158) not valid msg (modify { customization_template_file { customization_template_file_customization_group_name 'object_name'.

Conditions

This issue occurs when all of the following conditions are met: -- An administrator customized a BIG-IP APM system's customization template. -- You attempt to synchronize the configuration change to peer systems.

Workaround

To work around the problem, use the 'Overwrite Configuration' option and restart the sync.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips