Last Modified: Sep 23, 2022
Opened: Jun 11, 2014
Importing an image or a hotfix using the GUI may fail on AVR-only BIG-IPs.
A blank page is displayed in the GUI in the software management pages, and catalina.out has the following log messages: ERROR [TP-Processor3] controller.XSLServlet:error - java.lang.IllegalStateException: Couldn't find an object or screen for this shuffle: sw_updates:upload
This occurs if AVR is licensed and provisioned, with no LTM.
Copy the image or hotfix to /shared/images at the command line. For more information, see K13123: Managing BIG-IP product hotfixes (11.x - 12.x), available at https://support.f5.com/csp/article/K13123
The issue was fixed.