Bug ID 467849: In some cases user cannot go to external sites through proxy when vpn is connected

Last Modified: Oct 01, 2018

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3

Fixed In:
12.0.0, 11.6.0 HF4, 11.5.1 HF5, 11.4.1 HF6

Opened: Jun 18, 2014
Severity: 3-Major

Symptoms

In some cases user cannot go to external sites through proxy when vpn is connected

Impact

User cannot browse external sites.

Conditions

-Edge client from APM is used to establish VPN to a FirePass server. - User's machine cannot resolve DNS name of the site that user is attempting to connect to. - Proxy server is used.

Workaround

None

Fix Information

Added new configuration option "Do not enforce IP scopes in Proxy-Auto-Configuration". Administrators who want support for such scenario can enable this option in their NA configuration.

Behavior Change