Bug ID 469727: Unable to launch Citrix HTML5 client from APM Webtop

Last Modified: Mar 12, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9

Fixed In:
12.0.0

Opened: Jun 30, 2014
Severity: 3-Major

Symptoms

Users are unable to launch the Citrix HTML5 client from the APM Webtop.

Impact

Unable to launch Citrix HTML5 client from APM Webtop

Conditions

Citrix HTML5 client hosted on APM Webtop

Workaround

1. Go to Access Policy->Hosted Content->Manage Profile Access. 2. Check the checkbox next to the Access Profile that is associated with the Citrix Virtual Server and click OK

Fix Information

None

Behavior Change