Bug ID 469974: APM New Session performance graph displays incorrect timed out/error value

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
10.1.0, 11.4.0, 11.5.0, 11.5.1, 11.5.2, 11.5.3, 11.5.4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.1.0 HF1, 12.1.0 HF2, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2

Fixed In:
12.0.0

Opened: Jul 02, 2014

Severity: 4-Minor

Symptoms

The timed out/error value shown in the APM New Session performance graph is supposed to show only the count for sessions that were terminated due to inactivity or error while in the access policy evaluation state. However, it also includes sessions that were timed out after they passed access policy evaluation. As a result, the timed out/error value is larger than the actual value.

Impact

N/A

Conditions

If sessions are timed out in established state, the stats will show up in the New Session graph.

Workaround

None

Fix Information

The issue is fixed by separating the timed out counter based on session state.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips