Bug ID 470612: ACCESS logs non-fatal snapshot errors

Last Modified: Dec 20, 2018

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.2.1, 12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4

Fixed In:
13.0.0

Opened: Jul 07, 2014
Severity: 4-Minor

Symptoms

Logs like this will appear in /var/log/apm: Jun 25 11:45:24 JASSL302 err tmm[9517]: 01490514:3: 00000000: Access encountered error: ERR_ARG. File: ../modules/hudfilter/access/access_snapshot.c, Function: access_config_snapshot_list_delete, Line: 552 Jun 25 11:45:24 JASSL302 err tmm[9517]: 01490514:3: 00000000: Access encountered error: ERR_ARG. File: ../modules/hudfilter/access/access_snapshot.c, Function: access_config_snapshot_final_callback, Line: 233 Jun 25 11:45:24 JASSL302 err tmm[9517]: 01490537:3: tmm.session.51e51c88bb7a9_13oooooooooooooooo: Access failed to delete configuration snapshot. Err: Illegal argument.

Impact

Logging non-fatal error messages is confusing to administrators

Conditions

These errors can occur during normal operating conditions due to configuration changes, HA failovers, or APD restarts. The error should be treated as non-fatal.

Workaround

None

Fix Information

These errors are now logged at NOTICE level.

Behavior Change