Bug ID 470756: snmpd cores or crashes with no logging when restarted by sod

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP LTM(all modules)

Known Affected Versions:
10.2.4, 11.5.1 HF1, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.1 HF10, 11.5.1 HF11, 11.5.2 HF1, 11.5.3 HF1, 11.5.3 HF2, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.2.0, 11.2.1, 11.3.0, 11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.2, 11.5.3, 11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.1.0 HF1, 12.1.0 HF2, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2

Fixed In:
12.0.0, 11.6.0 HF6, 11.5.4, 11.4.1 HF10, 11.2.1 HF16

Opened: Jul 08, 2014

Severity: 3-Major

Related Article: K17396

Symptoms

Prior to sod restarting snmpd following a heartbeat timeout, there are often no snmpd warning/error logs leading up to the restart condition that might indicate root-cause.

Impact

sod continues restarting snmpd (and generating a core dump) as long as the blocking conditions continue for longer than the configured snmpd heartbeat interval. During this time, external MIB queries might timeout/fail.

Conditions

snmpd can be blocked waiting for mcpd responses to its database queries. This is typically experienced when CPU utilization is very high.

Workaround

Address CPU utilization issues.

Fix Information

The snmpd daemon now periodically logs warning messages regarding slow query responses from mcpd. snmpd also attempts to maintain heart-beat communication with sod under these conditions.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips