Bug ID 470899: Trend micro office scan version is detected incorrectly by endpoint security module

Last Modified: Apr 28, 2025

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.4.1

Opened: Jul 09, 2014

Severity: 3-Major

Symptoms

Incorrect detection of version of Trend Micro office scan can lead to incorrect evaluation of access policy

Impact

Access policy is evaluated incorrectly, and user may be denied or granted access incorrectly depending on access policy configuration.

Conditions

-Trend Micro Office Scan version 11.x is installed on user's machine - Access policy uses version of trend micro software to make access policy decision

Workaround

Do not use version of installed endpoint product in access policy.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips