Bug ID 471331: APM::RBA reset due to a leaked HUDEVT_REQUEST_DONE

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.5.1 HF1, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.6.2 HF1, 11.4.0, 11.4.1, 11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.1.0 HF1, 12.1.0 HF2, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2

Fixed In:
12.0.0, 11.6.0 HF5, 11.5.1 HF6

Opened: Jul 11, 2014

Severity: 3-Major

Related Article: K16960

Symptoms

Sometimes the APM RBA plugin resets and writes an error to the log that includes this phrase: [0x19fd874:459] Internal error (APM::RBA requested abort (trans end error)). The problem can happen intermittently and usually occurs when multiple tabs are used.

Impact

There are intermittent connection resets. Depending on the URL of the second tab, it should have terminated the existing session and started a new one, or it should have rendered a 404 page explaining that the access policy is already running in a different tab.

Conditions

Most reproductions involve multiple tabs. End user starts access policy in one tab, and is delivered a login page. Then the end user opens a new tab, and attempts to evaluate the access policy in that tab. The reset comes from the RBA plugin, but this can be reproduced without Kerberos being configured.

Workaround

None.

Fix Information

Fixed intermittent resets when access policy execution in progress simultaneously from multiple browser tabs.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips