Last Modified: Apr 28, 2025
                                            Affected Product(s):
                                            BIG-IP APM
                                        
                                            Known Affected Versions:
                                            11.3.0, 11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3
                                        
                                            Fixed In:
                                            12.0.0, 11.6.0 HF4, 11.5.1 HF6, 11.4.1 HF9
                                        
                                Opened: Jul 15, 2014 Severity: 3-Major Related Article: 
K16637                                        
                                
                                    
Emails sent by the APM Email Agent when received by certain SMTP servers do not contain subject and body. This is caused by an incomplete header terminating character (LF) used in the Email Agent. CRLF needs to be used at the end of header and as a separator between the header and email body as per RFC 5322.
Email message with Empty body received by certain SMTP server.
Certain SMTP servers does not accept the LF terminator used in the Emails generated by APM Email agent.
None.
The APM Email agent now generates emails using CRLF at the end of the header and as a separator between the header and the email body, conforming to RFC 5322.