Bug ID 472365: The vCMP worker-lite system occasionally stops due to timeouts

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP vCMP(all modules)

Known Affected Versions:
11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4

Fixed In:
12.0.0, 11.6.0 HF5, 11.5.3 HF2, 11.4.1 HF9

Opened: Jul 18, 2014
Severity: 3-Major
Related AskF5 Article:
K16632

Symptoms

The VCMP host side of the worker-lite system has a shorter timeout that the VCMP guest side. This can cause a worker-lite VCMP host to silently stop processing worker-lite requests for a VCMP guest.

Impact

SSL and compression traffic does not pass through VCMP guests running on an affected VCMP host. The system posts error messages in /var/log/ltm, similar to the following: Device error: crypto codec 'device-name' queue is stuck.

Conditions

This issue affects worker-lite based VCMP hosts running any version of VCMP guests that are processing SSL and compression traffic.

Workaround

To resume processing of SSL and compression traffic in a VCMP guest, restart the guest tmm by issuing a 'bigstart restart tmm' from within the guest. Restarting a VCMP guest by setting its state from 'deployed' to 'provisioned' and then back to 'deployed' also resumes processing of SSL and compression traffic.

Fix Information

Corrected a VCMP timeout issue that might have prevented a VCMP guests from processing SSL and compression traffic.

Behavior Change