Bug ID 472446: Customization group template file might cause mcpd to restart

Last Modified: Feb 13, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM, LTM(all modules)

Known Affected Versions:
11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 12.0.0, 12.0.0 HF1, 12.0.0 HF2

Fixed In:
12.1.0, 12.0.0 HF3, 11.6.1, 11.5.4 HF2, 11.4.1 HF10

Opened: Jul 20, 2014
Severity: 3-Major
Related AskF5 Article:
K13575224

Symptoms

A config sync or tmsh transaction might fail and make mcpd restart if the config sync or tmsh transaction includes a misconfigured object and simultaneously includes a customization group template file. If strict updates are enabled on iApp and Adv Customization is performed that MCPd could crash tpp.

Impact

The config sync or tmsh transaction fails, and mcpd exits. Note: Avoid configurations that put customization group template file objects through a config sync or tmsh transaction, when that transaction might contain an object configured with an invalid value. This results in a configuration error. Here is one example of the types of messages that may be displayed when this occurs: -- info mcpd[12395]: 01071528:6: Device group '/Common/f5omb' sync inconsistent, Incremental config sync may not be complete on one or more devices in this devicegroup, Sync status may not be consistent until incremental config sync is complete. -- err mcpd[12395]: 01070734:3: Configuration error: Cannot apply template as cache path for (customization template file logon.inc customization group /Common/ap_deptSharePt_act_logon_page_ag) cannot be empty. -- err mcpd[12395]: 01070596:3: An unexpected failure has occurred, - apm/validation/APMCustomizationFileObject.cpp, line 1825, exiting... -- info sod[5467]: 010c0009:6: Lost connection to mcpd - reestablishing. -- err zxfrd[12033]: 0153e0f7:3: Lost connection to mcpd.

Conditions

The config sync or tmsh transaction includes a misconfigured object and includes a customization group template file.

Workaround

None.

Fix Information

This release corrects the configuration error that occurred in the config sync or tmsh transaction whose configuration included a misconfigured object and a customization group template file.

Behavior Change