Bug ID 472713: IE8: "An error has occurred while trying to process your request" while viewing active sessions

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP PEM(all modules)

Known Affected Versions:
11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3,,,,, 11.6.4, 11.6.5,,,

Opened: Jul 22, 2014
Severity: 3-Major


Sometimes, in IE8, while searching for particular active session by session IP an error message appears. The error message says that the system is trying to process your request.


IE8 will not display the page


PEM enabled, with subscriber sessions active. IE8 Viewing active sessions via Policy Enforcement :: Subscribers


Try refreshing the page, or try other browsers such as Chrome or Firefox.

Fix Information


Behavior Change