Bug ID 475715: Plugin based endpoint checking clients do not work with Chrome and Firefox

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.6.0, 11.6.1, 11.6.2, 11.6.3,,,,, 11.6.4, 11.6.5,,,, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2, 12.1.0, 12.1.1, 12.1.2, 12.1.3,,,,,,,, 12.1.4,, 12.1.5,,,, 12.1.6

Fixed In:

Opened: Aug 15, 2014

Severity: 3-Major


Because of browser restrictions, F5 Networks' VPN and endpoint checking client do not work on Chrome and Firefox browsers.


In first case, access policy will fail. In second case, VPN cannot be launched from browser.


Chrome or Firefox is used to connect to APM -Access policy contains client side end point checks -User attempts to launch VPN from these browsers


Use Internet Explorer.

Fix Information

This release of APM contains web clients based on newer architecture which does not use plugins. These clients are launched using URL scheme, so they now work with Chrome and Firefox as well as Internet Explorer.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips