Last Modified: Sep 13, 2023
Affected Product(s):
BIG-IP AAM
Known Affected Versions:
11.3.0, 11.4.0, 11.4.1, 11.6.1, 12.0.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2
Fixed In:
12.1.0, 12.0.0 HF1, 11.6.2, 11.5.3 HF2, 11.4.1 HF9
Opened: Aug 21, 2014 Severity: 3-Major Related Article:
K16143
When doing a request with multiple ranges, depending on the current state of the document in the cache (due to previous requests), WAM responds with 'HTTP 416 Requested range not satisfiable'.
Document is not possible retrieve, even with valid range values.
Client requesting more than 8 ranges in a single HTTP Range request for a document that has an active cache record.
Force the document to not be cached in the Policy and to be always proxied to the OWS.
Use db variable Wam.Cache.Range.MaxRanges to increase the number of max allowed sub-ranges in a HTTP range request. It defaults to a maximum of 8 sub-ranges, however it can be increased up to 32.