Bug ID 477432: Roll forward from 11.3.0 with iApp configured fails to load correctly and causes bd to core

Last Modified: Oct 06, 2020

Bug Tracker

Affected Product:  See more info
BIG-IP ASM, Install/Upgrade(all modules)

Known Affected Versions:
11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.10, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3

Fixed In:
11.6.0 HF4, 11.5.2

Opened: Aug 31, 2014
Severity: 2-Critical

Symptoms

ts_debug.log: ----------- asm|INFO|Aug 14 19:10:41.710|12226|,,MCP Validation error - 010715bd:3: The parent folder is owned by application service (/Common/SharePoint.app/SharePoint), the object ownership cannot be changed to (). -----------

Impact

this causes an inconsistency for the files BD will expect when starting, and lead to BD coring. The BIG-IP system may temporarily fail to process traffic as it recovers from BD restarting.

Conditions

This occurs after committing the Database changes, but the system then rolls back the UCS files under /ts/var/account. This can occur on a config roll forward from 11.3.0 and earlier to a later version.

Workaround

Disable ASM for iApps before upgrade, and then re-enable.

Fix Information

We fixed an error that caused the Enforcer to crash if you tried to roll forward a system configuration containing an iApp (application service) from version 11.3.0 or earlier.

Behavior Change