Bug ID 477642: Portal Access rewriting leads to page reload in Firefox

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.2.1, 11.3.0, 11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3

Fixed In:
12.0.0, 11.6.0 HF4, 11.5.1 HF6, 11.4.1 HF9

Opened: Sep 03, 2014
Severity: 3-Major
Related Article:


Endless page reload after Portal Access rewriting in Firefox.


Customer cannot access page with Firefox.


Browser is Firefox; there is an expression similar to "location.hash = ''" in the Javascript code.


An iRule, which changes javascript code from {location.hash = ''} to {location.hash = '#'}. Note that such iRule should be written for specific application, that's why there's no generic solution in this section.

Fix Information

In Portal Access assignment of empty string to location.hash property no longer causes page reload loop in Firefox.

Behavior Change