Bug ID 477642: Portal Access rewriting leads to page reload in Firefox

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.5.1 HF1, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.6.2 HF1, 11.2.1, 11.3.0, 11.4.0, 11.4.1, 11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.1.0 HF1, 12.1.0 HF2, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2

Fixed In:
12.0.0, 11.6.0 HF4, 11.5.1 HF6, 11.4.1 HF9

Opened: Sep 03, 2014

Severity: 3-Major

Related Article: K16231

Symptoms

Endless page reload after Portal Access rewriting in Firefox.

Impact

Customer cannot access page with Firefox.

Conditions

Browser is Firefox; there is an expression similar to "location.hash = ''" in the Javascript code.

Workaround

An iRule, which changes javascript code from {location.hash = ''} to {location.hash = '#'}. Note that such iRule should be written for specific application, that's why there's no generic solution in this section.

Fix Information

In Portal Access assignment of empty string to location.hash property no longer causes page reload loop in Firefox.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips