Bug ID 478474: Innocuous error in qkview on vCMP hosts for pre 11.6.0 guests

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP vCMP(all modules)

Known Affected Versions:
11.3.0, 11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4

Fixed In:
12.0.0

Opened: Sep 09, 2014
Severity: 3-Major

Symptoms

The vcmp_module.xml/vcmpshm_tool shows this output: Token: vcmp_shm error code -34.

Impact

Innocuous 'Token' error in the qkview. This error is safe to ignore. Other errors may indicate a real problem.

Conditions

Taking a qkview on vCMP hosts and guests includes an enhanced view of run-time system details inclusive of the licensing dossier and internal addressing. There is an authentication token that is not live by the time the qkview has been collected from the host. This occurs when at least one guest on the host is running a version of BIG-IP software that is earlier then 11.6.0.

Workaround

None.

Fix Information

Running qkview on pre-11.6.0 vCMP hosts and guests no longer produces innocuous 'Token' error in the qkview.

Behavior Change

Taking a qkview on vCMP hosts and guests will include an enhanced view of run-time system details inclusive of the licensing dossier and internal addressing. There is an authentication token that is not live by the time the qkview has been collected from the host.