Bug ID 478491: Microsoft RDP client for iOS doesn't work against F5 APM for versions >= 8.1.0

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.5.1 HF1, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.1 HF10, 11.5.1 HF11, 11.5.2 HF1, 11.5.3 HF1, 11.5.3 HF2, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 12.1.0 HF1, 12.1.0 HF2, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2

Fixed In:
12.0.0, 11.6.0 HF4

Opened: Sep 09, 2014

Severity: 3-Major

Symptoms

RDP client for iOS fails to connect to APM configured as RemoteDesktop Gateway.

Impact

iOS users can't access their backends.

Conditions

F5 APM configured as RemoteDesktop Gateway iOS RDP client configured to use APM as RD Gateway in order to connect to the intranet terminal server.

Workaround

None

Fix Information

Fix has improved iOS client recognition so that it works fine for the latest released version.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips