Bug ID 478948: DC PSU reported as AC

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP AOM(all modules)

Known Affected Versions:
11.5.1 HF1, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.1 HF10, 11.5.1 HF11, 11.5.2 HF1, 11.5.3 HF1, 11.5.3 HF2, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4

Fixed In:
11.6.0 HF2

Opened: Sep 11, 2014

Severity: 2-Critical

Symptoms

When powering up a DC chassis, if one DC PSU is plugged in before the other DC PSU, the system may report the second PSU to be plugged in as an AC PSU.

Impact

TMOS reports the wrong PSU type to the user.

Conditions

The following platforms with 2 DC PSUs installed: 10000, 10050, 10055, 10200, 10350, 12050

Workaround

Removing the DC PSU which is being reported incorrectly and reinstalling will work around this problem: - Remove PSU for > 30 seconds or until TMOS reports PSU is not present. - Insert PSU

Fix Information

On BIG-IP 10000/12000 Series platforms, the system no longer reports a secondary DC power supply that is installed, but not powered on, as an AC power supply, when power is applied to the secondary DC power supply.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips