Bug ID 480047: BIG-IP Edge Client for Windows does not enable you to generate a client troubleshooting report from the user interface.

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3

Fixed In:
12.0.0, 11.6.0 HF4, 11.5.1 HF6

Opened: Sep 18, 2014
Severity: 3-Major

Symptoms

If end users of the Edge Client are encountering difficulty connecting, it is not easy for them to provide you with a troubleshooting report so you can diagnose the problem.

Impact

This makes it difficult to diagnose the problem with end users trying to connect with the Edge Client.

Conditions

This occurs with Edge Client users.

Workaround

None

Fix Information

BIG-IP Edge Client for Windows now enables you to generate a client troubleshooting report from the user interface.

Behavior Change