Bug ID 480817: Added options to troubleshoot client by disabling specific features

Last Modified: Nov 07, 2022

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.10, 11.5.2, 11.5.2 HF1, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4

Fixed In:
12.0.0, 11.6.0 HF5, 11.5.3

Opened: Sep 24, 2014

Severity: 3-Major


It is impossible to turn off specific features on specific clients for troubleshooting purposes.


Lack of these options made client troubleshooting difficult as the options could only be set on the server.


Always using Edge client



Fix Information

Added following features: DWORD key Default value HKLM only ------------------------------------------------------------------ UseLocalProxy false yes EnableEdgeClientUpdate true yes EnableWebComponentsUpdate true yes EnableDTLSTransport (Bug484847) true no EnableNACompression true no EnableOptimizedTunnelCompression true no SessionChecksInterval 10000 no ------------------------------------------------------------------ ("false" == 0, "true" - any value except 0); Key: HKLM( or HKCU)\Software\F5 Networks\RemoteAccess Zero value for SessionChecksInterval disables this features completely. "HLKM only" means that that feature can be only be disabled/enabled by value located at HKLM sub-tree, features with "no" can be disabled using both HKLM (Local Machine) and HKCU (current User). CLIENT control channel is not yet implemented

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips