Bug ID 480827: Logging might show unnecessary messages when Citrix Receiver connects to Storefront: err tmm[20105]: 01490563:3: 00000000: Access stats encountered error: Failed to add/delete session entry (ERR_NOT_FOUND).

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3

Fixed In:
12.0.0, 11.6.0 HF4

Opened: Sep 24, 2014
Severity: 4-Minor

Symptoms

Logging might show unnecessary messages when Citrix Receiver connects to Storefront: err tmm[20105]: 01490563:3: 00000000: Access stats encountered error: Failed to add/delete session entry (ERR_NOT_FOUND).

Impact

BIG-IP logs an error message: err tmm[20105]: 01490563:3: 00000000: Access stats encountered error: Failed to add/delete session entry (ERR_NOT_FOUND). This message is cosmetic and can be ignored.

Conditions

This occurs when VDI log level is set to Debug.

Workaround

Set VDI log level to a level above Debug.

Fix Information

Improved error logging to not show unnecessary messages on default level.

Behavior Change