Bug ID 482266: Windows 10 support for Network Access / BIG-IP Edge Client

Last Modified: Oct 01, 2018

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
10.2.4, 11.2.1, 11.4.1, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5

Fixed In:
12.1.0, 12.0.0, 11.6.0 HF6, 11.5.3 HF2, 11.4.1 HF10

Opened: Oct 02, 2014
Severity: 1-Blocking

Symptoms

Connection fails with "Network Access Connection Device was not found." message.

Impact

User running Windows 10 can not establish a VPN connection.

Conditions

1. Clean installation of Windows 10 (not upgrade) OR 2. Windows has been upgraded from previous version of Windows OS and it did not have NA driver installed.

Workaround

None

Fix Information

Users running on Windows 10 running the BIG-IP Edge Client will no longer see a "Network Access Connection Device was not found." error message.

Behavior Change