Bug ID 483683: MCP continues running after "Unexpected exception caught in MCPProcessor::rm_DBLowHighWide" error

Last Modified: Aug 19, 2026

Affected Product(s):
BIG-IP LTM(all modules)

Known Affected Versions:
11.5.1, 11.5.1 hf1, 11.5.1 hf2, 11.5.1 hf3, 11.5.1 hf4, 11.5.1 hf5, 11.5.1 hf6, 11.5.1 hf7, 11.5.1 hf8, 11.5.1 hf9, 11.5.1 hf10, 11.5.1 hf11, 11.5.2, 11.5.2 hf1, 11.5.3, 11.5.3 hf1, 11.5.3 hf2, 11.5.4, 11.5.4 hf1, 11.5.4 hf2, 11.5.4 hf3, 11.5.4 hf4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.0 hf1, 11.6.0 hf2, 11.6.0 hf3, 11.6.0 hf4, 11.6.0 hf5, 11.6.0 hf6, 11.6.0 hf7, 11.6.0 hf8, 11.6.1, 11.6.1 hf1, 11.6.1 hf2, 11.6.2, 11.6.2 hf1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3

Fixed In:
12.0.0

Opened: Oct 09, 2014

Severity: 3-Major

Related Article: K16210

Symptoms

The mcpd configuration errors on secondary blades of a VIPRION platform may disrupt data plane functionality. As a result of this issue, you may encounter the following symptom: The system logs messages in the /var/log/ltm file that appear similar to the following example: -- err mcpd[7624]: 01070935:3: Unexpected exception caught in MCPProcessor::rm_DBLowHighWide(). -- err bcm56xxd[5081]: 012c0010:3: Error trunk <trunk_name> on unit 0 does not exist bsx.c(2429).

Impact

VLAN and trunk members are not programmed correctly, resulting in disrupted traffic flow. If a trunk has members spanning multiple blades, and if the trunk hashing algorithm selects a member port on a secondary blade for a given traffic flow, that traffic flow will be disrupted.

Conditions

This issue occurs when all of the following conditions are met: -- The mcpd process is restarted on a secondary blade of a VIPRION platform. -- The mcpd process receives an error when attempting to load the configuration. For example: err mcpd[7624]: 010717b5:3: HA group (HA) cannot be removed. It is used by traffic group (/Common/traffic-group-1 ).

Workaround

None.

Fix Information

The system now handles these conditions so that the issue no longer occurs.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips