Last Modified: Aug 19, 2026
Affected Product(s):
BIG-IP LTM
Known Affected Versions:
11.5.1, 11.5.1 hf1, 11.5.1 hf2, 11.5.1 hf3, 11.5.1 hf4, 11.5.1 hf5, 11.5.1 hf6, 11.5.1 hf7, 11.5.1 hf8, 11.5.1 hf9, 11.5.1 hf10, 11.5.1 hf11, 11.5.2, 11.5.2 hf1, 11.5.3, 11.5.3 hf1, 11.5.3 hf2, 11.5.4, 11.5.4 hf1, 11.5.4 hf2, 11.5.4 hf3, 11.5.4 hf4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.0 hf1, 11.6.0 hf2, 11.6.0 hf3, 11.6.0 hf4, 11.6.0 hf5, 11.6.0 hf6, 11.6.0 hf7, 11.6.0 hf8, 11.6.1, 11.6.1 hf1, 11.6.1 hf2, 11.6.2, 11.6.2 hf1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3
Fixed In:
12.0.0
Opened: Oct 14, 2014 Severity: 3-Major Related Article:
K15960
After updating a key/certificate in place and synchronizing the configuration, TMM may log critical-level messages about loading a key, certificate, or chain.
In 11.5.0 and later, this message indicates an issue that impacts traffic to affected virtual servers: 01260000:2: Profile /Common/otters: could not load key/certificate. In versions earlier than 11.5.0, these messages can safely be ignored: -- 01260000:2: Profile /Common/otters-ssl: could not load key file. -- 01260000:2: Profile /Common/otters-ssl: could load neither certificate nor chain file
A certificate and/or key referenced by an SSL profile are deleted and then recreated, and then that is synchronized (via a full sync, not an incremental sync) to peer devices.
None
TMM still log critical-level messages, but the system function properly and traffic is not affected.