Bug ID 485355: Click-to-Run version of Office 2013 does not work inside PWS (Protected WorkSpace)

Last Modified: Jul 18, 2026

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.5.1, 11.5.1 hf1, 11.5.1 hf2, 11.5.1 hf3, 11.5.1 hf4, 11.5.1 hf5, 11.5.1 hf6, 11.5.1 hf7, 11.5.1 hf8, 11.5.1 hf9, 11.5.1 hf10, 11.5.1 hf11, 11.5.2, 11.5.2 hf1, 11.6.0, 11.6.0 hf1, 11.6.0 hf2, 11.6.0 hf3, 11.6.0 hf4, 11.6.0 hf5, 11.6.0 hf6, 11.6.0 hf7, 11.6.0 hf8, 11.6.1, 11.6.1 hf1, 11.6.1 hf2, 11.6.2, 11.6.2 hf1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3

Fixed In:
12.0.0, 11.5.3

Opened: Oct 20, 2014

Severity: 3-Major

Symptoms

Click-to-Run Office 2013 applications fail to start inside Microsoft Windows Protected Workspace without any error message.

Impact

Click-to-Run version of Office 2013 does not work inside PWS

Conditions

Click-to-Run version of Office 2013 is used under PWS

Workaround

To work around the problem, use the full installation of Office 2013.

Fix Information

Click-to-Run Office 2013 applications can start inside Microsoft Windows Protected Workspace (PWS) now.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips