Bug ID 487625: Qkview might hang

Last Modified: Jul 13, 2024

Affected Product(s):
BIG-IP LTM(all modules)

Known Affected Versions:
11.0.0, 11.1.0, 11.2.0, 11.2.1, 11.3.0, 11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.1 HF10, 11.5.1 HF11, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 12.0.0

Fixed In:
12.1.0, 12.0.0 HF1, 11.6.1 HF1, 11.5.4 HF2

Opened: Oct 29, 2014

Severity: 3-Major

Related Article: K38385852

Symptoms

A corrupted filestore causes qkview to hang.

Impact

Qkview hangs and sync attempts silently fail due to filestore mapping issue. The system might post error messages similar to the following: err mcpd[4596]: 0107134e:3: Failed while making snapshot: (Failed to link files existing(/config/ssl/ssl.crt/ca-bundle.crt) new(/config/.snapshots_d/certificate_d/1389867940_:Common:ca-bundle.crt_1) errno(2)(No such file or directory).) errno(2) errstr(No such file or directory).

Conditions

This occurs due to filestore mapping issues. This might also occur when there are files listed in the filestore are missing.

Workaround

None.

Fix Information

A corrupted filestore no longer causes qkview to hang.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips