Bug ID 488989: AVRD does not print out an error message when the external logging fails

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP AFM, ASM, AVR, PEM, PSM, SWG(all modules)

Known Affected Versions:
11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.1 HF10, 11.5.1 HF11, 11.5.2 HF1, 11.5.3 HF1, 11.5.3 HF2, 11.5.4 HF1, 11.4.1, 11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.1.0 HF1, 12.1.0 HF2, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2

Fixed In:
12.0.0, 11.6.1 HF2, 11.5.4 HF2

Opened: Nov 06, 2014

Severity: 3-Major

Symptoms

External logging of AVR statistics is done by HSL framework, if a message is failed to be sent to the syslog server, then AVR does not log this error.

Impact

The logging application will not receive all log entries.

Conditions

If network is under stress, there is a possibility that the external logging will not be 100% transmitted

Workaround

None

Fix Information

AVR is logging about HSL sending error. It is important to notice that it is still not 100% sure that the message will arrive to the destination, since an application level ack does not exist in syslog, but this by definition.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips