Bug ID 489145: General exception error encountered when starting policy sync

Last Modified: May 29, 2024

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.5.1, 11.5.2, 11.5.3, 11.5.4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3

Opened: Nov 06, 2014

Severity: 3-Major

Symptoms

When starting a policy sync, the web user interface throws a general exception error dialog.

Impact

The impact is the user cannot use the feature from the device experiencing the issue.

Conditions

This issue happens rarely. The only known action when the error occur is initiating a policy sync.

Workaround

This issue has no workaround at this time.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips