Bug ID 489328: When BIG-IP virtual accessed with multiple tabs with long initial URLs before session creation can cause TMM crash.

Last Modified: Oct 16, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
10.2.4, 11.0.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.5.1 HF1, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.1 HF10, 11.5.1 HF11, 11.5.2 HF1, 11.5.3 HF1, 11.5.3 HF2, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.1.0, 11.2.0, 11.2.1, 11.3.0, 11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.2, 11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.1.0 HF1, 12.1.0 HF2, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2

Fixed In:
12.0.0, 11.6.0 HF5, 11.5.3, 11.4.1 HF9

Opened: Nov 07, 2014

Severity: 2-Critical

Related Article: K16927

Symptoms

If a BIG-IP virtual server is accessed from multiple tabs with long initial URLs before session creation, this might cause TMM to crash.

Impact

Traffic disrupted while tmm restarts.

Conditions

Rare condition: a user opens the browser and different tabs in the browser pointing to BIG-IP APM virtual server and they cause the access policy to run from both tabs. If the length of the encoded URL falls into 4K boundary then TMM might crash.

Workaround

None.

Fix Information

Proper checks were added before processing the URL so that, if there is a long initial URL, the BIG-IP system does not process it, and a user might see a reset. After establishing the session in other tabs, the user can access the long URL again.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips