Last Modified: Aug 19, 2026
Affected Product(s):
BIG-IP PEM
Known Affected Versions:
11.6.0, 11.6.0 hf1, 11.6.0 hf2, 11.6.0 hf3, 11.6.0 hf4, 11.6.0 hf5, 11.6.0 hf6, 11.6.0 hf7, 11.6.0 hf8, 11.6.1, 11.6.1 hf1, 11.6.1 hf2, 11.6.2, 11.6.2 hf1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3
Opened: Nov 10, 2014 Severity: 4-Minor
PEM does not have the ability to query the Webroot cloud database for URLs that are only available in the Webroot server in the cloud. There is one global Webroot database on the BIG-IP system, which contains millions of URLs it can categorize. However, the Webroot URL categorization database is hosted on their cloud, and can categorize billions of URLs. In certain countries, some of the popular URLs can only be categorized by the Webroot cloud database.
Certain URLs are categorized as unknown by the local Webroot database that is managed on the BIG-IP system, even though they could be categorized by the Webroot cloud service.
This only occurs when Webroot cloud lookup enabled. The Webroot cloud lookup features is disabled by default.
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