Bug ID 491030: Nitrox crypto accelerator can sometimes hang when encrypting SSL records

Last Modified: Feb 13, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM, LTM(all modules)

Known Affected Versions:
10.0.0, 10.0.1, 10.1.0, 10.2.0, 10.2.1, 10.2.2, 10.2.3, 10.2.4, 11.0.0, 11.1.0, 11.2.0, 11.2.1, 11.3.0, 11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4

Fixed In:
12.0.0, 11.6.0 HF5, 11.5.2, 11.4.1 HF7, 11.2.1 HF15, 10.2.4 HF12

Opened: Nov 15, 2014
Severity: 2-Critical
Related AskF5 Article:
K16409

Symptoms

Sometimes when encrypting certain SSL records, the Cavium Nitrox crypto accelerator can hang with the LTM log message "request queue stuck".

Impact

Nitrox crypto accelerator can hang.

Conditions

Certain SSL records on a system with a Cavium Nitrox card.

Workaround

This issue has no workaround at this time.

Fix Information

The Nitrox crypto accelerator will no longer hang with certain SSL records.

Behavior Change