Bug ID 491233: Rare deadlock in CustomDialer component

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.3.0, 11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.2, 11.5.2 HF1, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3

Fixed In:
12.0.0, 11.6.0 HF4, 11.5.3, 11.4.1 HF9

Opened: Nov 17, 2014
Severity: 3-Major
Related AskF5 Article:
K16105

Symptoms

Windows 7 systems hang at a black screen after a reboot. This requires a hard boot to resolve.

Impact

Cannot log in. Requires hard boot to resolve.

Conditions

CustomDialer component.

Workaround

None

Fix Information

The CustomDialer component has been updated to prevent a rarely occurring deadlock.

Behavior Change